Reach Microsoft Teams through a Bot's own account

Your Bot can talk to coworkers in Microsoft Teams today, as its own user. Staff member deanrie said at 7:48 AM ET on Oct 10 that "there's no Microsoft Teams plugin for Grok Bot yet," and suggested a workaround: "create a dedicated Microsoft 365 user for the bot, something like Helpdesk Bot, and have the bot use Teams on its cloud computer under that account."

Why it matters#

Mail and Slack messages a Bot sends through your connected account come from you. Staff said "there isn't a separate bot identity built in right now." With its own user, "your team can reply to it 1:1."

How to use it#

1. Have your Microsoft 365 admin create a user for the Bot.
2. Ask your Bot to open Teams on its computer and sign in as that user.
3. Give it a job, with a send check:

Open Microsoft Teams in your browser, signed in as Helpdesk Bot. Check the IT Help chat for new questions since 9 AM ET, answer the ones our help docs cover, and list the rest for me. Ask me before you send anything.

Good to know#

• It's slower and flakier than a plugin. Staff warned "controlling Teams via computer use is slower and less reliable than a native plugin would be."
• Don't share your own login. Staff said "shared accounts can run into lockout issues."
• A full Teams integration "is on the team's radar," with no date. You can vote in the forum's Access to Microsoft Products in Grok Bot topic.
• Our Sep 11 connector entry records an @bot post that Bots can search and act across Teams. Staff on Oct 10 still say a Bot can't post directly into Teams.
• We didn't try it (no Microsoft 365 tenant).